PILLAR 3 · REPUTATION & GMB MANAGEMENT

The business with the most good reviews wins. Period.

Automated review requests. Professional responses. An active Google Business Profile. We build the online reputation that turns searchers into callers.

Five star customer review rating displayed on smartphone

93% of consumers read reviews before hiring. The average local business has fewer than 20.

Your competitor with 150 reviews and a 4.8 star rating is getting the call — even if your work is better. Reviews are the tiebreaker. And right now, most local businesses are losing that fight.

HOW IT WORKS

Review automation in six steps.

You finish the job. We handle everything else. No awkward asks. No chasing customers. Just a steady stream of 5-star reviews.

1

Job completed

You finish the work. The customer is happy. That is all you need to do.

2

SMS sent 2 hours later

An automated, personalized text message goes out asking the customer to share their experience. Timed when satisfaction is highest.

3

Customer leaves a review

One tap takes them to your Google review page. No friction. No app to download. No account to create.

4

We respond within 48 hours

Every review — positive or negative — gets a professional, personalized response. This signals to Google (and future customers) that you care.

5

Your rating climbs

More reviews at higher quality. Your star rating goes up. Your review count goes up. You stand out in the Map Pack.

6

Ads and SEO convert better

Higher ratings mean higher click-through rates on ads and Maps. The trust you build here makes every other dollar work harder.

THE MATH

Reviews are a ranking factor and a trust signal.

93%
of consumers read reviews before buying
4.2
Minimum star rating consumers consider
6x
Review velocity impact on Map Pack ranking
48hr
Our response time on every review
Open MacBook used to manage Google Business Profile posts
GBP MANAGEMENT

Your Google profile is not a set-it-and-forget-it page.

Google rewards active profiles. We post to your Google Business Profile 3 to 5 times per week — updates, offers, photos, and service highlights. This tells Google your business is alive and active, which directly impacts your Map Pack ranking.

What we post

Service spotlights, seasonal promotions, before-and-after photos, team highlights, and community updates. Real content about your real business — not stock photos and generic tips.

How often

3 to 5 posts per week. Google Business Profile posts expire after 7 days, so consistency matters. We keep your profile fresh without you lifting a finger.

Why it matters

Active profiles rank higher in the Map Pack. Customers see recent posts and know you are a real, operating business — not a listing that was abandoned two years ago. It builds trust before the phone call happens.

FULL SERVICE

Everything included in reputation management.

Automated review request system (SMS)
Professional review response within 48 hours
GBP posting 3-5 times per week
Review monitoring dashboard
Negative review alert notifications
Spam and fake review disputes with Google
Monthly reputation score tracking
Review generation strategy and coaching
Competitor review benchmarking
Photo and media uploads to GBP
THE BIGGER PICTURE

Reputation is Pillar 3.
It makes the other two pillars stronger.

More reviews means higher Map Pack rankings (Pillar 1) and better ad conversion rates (Pillar 2). The trust you build here compounds across your entire marketing system.

FREE REPUTATION AUDIT

Find out what your online reputation is really saying.

We will pull your review count, star rating, response rate, and GBP activity — then show you exactly where you stand against your local competitors. Free. No strings.

Takes 30 minutes No commitment required Competitor comparison included